Frequently Asked Questions
As all of our items are made to order this will vary depending on order type and materials used.
Typically a full set of Invitations would take 3-4 weeks. On the day wedding stationery, such as table plans, table numbers and place names will take 2-3 weeks. Samples and gifts will take 1-2 weeks.
If you are in need of a faster turn around time, please do not hesitate to drop us an email email@example.com with what you need and we will always try and find space to accommodate your order.
Absolutely! As everything we do if made to order, we will send drafts of all the designs for you to view and confirm before we start making anything.
When placing your order through our website, where we advise adding as much detail for the design as you can. Once we receive your order we will either be in touch to confirm any missing details or we will email you the design draft to view. The draft will be to scale and you can check over for any changes, we will then update and send back over. When you are 100% happy with the final design then we will start processing this for you and notify you when its ready to dispatch.
Of course, we love nothing more than a good wedding planning chat! We have an office and workshop in Wickford and can arrange an appointment for you to meet me (Katie) and discuss your ideas. We offer a warm welcome in a relaxing environment with a huge variety of samples and inspiration on display.
Evening and weekend appointments available just email to book in – firstname.lastname@example.org
Unit 3, Robert Way, Wickford, Essex, SS11 8DD.
As most of our vinyl tables plans and signs are supplied in a single sheet this is much more straightforward process to apply. We provide you with full written instructions after ordering which compliments our tutorial video. We do advise you apply your vinyl as soon as you can and if you have any issues just let us know and we can continue to support you!
Where you see ‘Glass Mirror’ in any titles of our shop table plans or signs these include the mirror itself to keep afterwards! You can remove your vinyl text design after your big day if you would like a plain mirror or it makes for a lovely display piece and wonderful keepsake of your wedding.
We only offer mainland UK delivery for these or you can collect from out Wickford, Essex workshop.
Yes, simple outlined images can be cut from vinyl. Otherwise we have options to print onto the vinyl for more complex images or alternatively use out UV printer to print directly to the the material.
We have lots of options and we can guide you though the best option for your design work.
We are based in Wickford, Essex, so the whole of Essex and surrounding areas. Local venues will not have a delivery/collection fee, but we will add on for further distances, such as into the London area.
We do offer a dry hire option (collection/return to Wickford) for our easel size mirrors and easels, as these will fit into most cars. Vans are needed for the full height mirrors so we will transport these ourselves.
Example prices are on our Hire page and will include your unique table plan/sign designs. Just get in touch via out contact page with your date/venue and we can check availability and final quote.
You are more than welcome to collect from us. By appointment only, we can arrange for a visit to our Wickford Showroom for collections. We are available weekdays, evenings and weekends, so can be sure to meet at a convenient time for you.
Just drop us an email to book your time slot – email@example.com
Unit 3, Robert way, Wickford, Essex, SS11 8DD
We regularly ship our products overseas, either directly to your homes or venues if you are travelling for your wedding. The website is set up to accommodate most countries, if yours is not listed just get in touch to discuss.
These are our standard estimated delivery times once your item has been dispatch from us here in the UK. Upgrades for faster delivery are available and can be quoted depending on your order.
UK- 1-4 working day
EUROPE – 3-10 working days
USA – 6 working days
CANADA – 10 working days
AUSTRALIA/NEW ZEALAND – 10 working days